Four-sides model
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The four-sides model (also known as communication square or four-ears model) is a communication model postulated in 1981 by German psychologist Friedemann Schulz von Thun. According to this model every message has four facets though not the same emphasis might be put on each. The four sides of the message are fact, self-disclosure, Social relationship between sender and receiver, and wish or want.[1]
Background
The four-sides model also known as communication square or four-ears model is a communication model described in 1981 by German psychologist Friedemann Schulz von Thun.[2]
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Wikipedia is not affiliated with Wikispooks. Original page source here